You shouldn't have to worry about your store. That's what we're here for.
Ongoing partnership for Shopify stores. Monthly improvements, continuous monitoring, strategic guidance.
Running a Shopify store alongside everything else is exhausting. Updates pile up. Performance drifts. Competitors ship improvements while yours sits. We become your commerce team. You focus on what matters.
We are here to support your store
Your store needs someone watching it.
After launch, most stores are abandoned. You get it live and the agency disappears. Nothing improves. Performance degrades. Customers hit checkout bugs that could have been fixed. Security updates stack up. Your store slowly becomes a liability instead of an asset.
You can hire someone full-time. Or you can partner with us. We embed as your outsourced team, same person scopes and builds, no handoffs, no account managers, just work that ships.
Covering all bases
We care about everything your store needs.
Here's what we actually watch, optimise, and improve every month.
Monitoring & Health
Your store stays healthy
Uptime monitoring, security alerts, app conflict detection, performance drops, theme update notifications. We catch problems before they hurt you.
What we do:
- Continuous uptime monitoring
- Security and SSL alerts
- App conflict detection
- Performance drop detection
- Theme and Shopify update tracking
- Proactive issue spotting
Speed & Performance
Fast stores convert better
Every millisecond matters. We audit, optimize, and continuously monitor your store's speed. Images, code, lazy loading, metrics, all covered.
What we do:
- Core Web Vitals monitoring
- Image optimisation and format conversion
- Code cleanup and minification
- Lazy loading implementation
- Performance audits (quarterly)
- Speed improvement projects
User Experience
Customers navigate easily
Navigation that makes sense. Mobile experience that works. Checkout flows that don't confuse. UX design that keeps people moving toward purchase.
What we do:
- Navigation structure optimization
- Mobile experience audits and fixes
- Checkout flow UX improvements
- Button placement and copy testing
- Mobile-specific performance tuning
- Accessibility compliance
Design & UI
Your store looks intentional
Clean, modern design. Sections that work. Typography that reads. Colours that guide. We maintain and improve your store's visual presence monthly.
What we do:
- UI/UX foundational review
- Section optimization
- Theme customisation
- Brand consistency checks
- Visual hierarchy improvements
- Design debt cleanup
Conversion & Growth
More customers buy
Product pages that sell. Collections that guide. Checkout optimization. A/B testing that finds what works. We ship improvements every month aimed at moving the needle.
What we do:
- Product page optimization
- Collections and category optimization
- A/B test setup and analysis
- Checkout flow improvements
- Conversion rate diagnostics
- Repeat customer experience optimisation
Data & Analytics
You understand your store
GA4 setup, GTM implementation, tracking accuracy, data taxonomy. You can't improve what you don't measure. We make sure you can measure everything that matters.
What we do:
- GA4 configuration and improvement
- Google Tag Manager setup
- Event tracking implementation
- Product data taxonomy cleanup
- Performance dashboards
- Analytics troubleshooting
Apps & Integrations
Your tools work together
App selection, installation, configuration, troubleshooting. We know what works, what conflicts, and what you actually need. No bloat.
What we do:
- App recommendations
- App installation and setup
- Conflict detection and resolution
- App performance audits
- Integration troubleshooting
- Custom app development (quoted separately)
B2B & Wholesale (Tier 4)
B2B operations run smoothly
Wholesale portals, pricing accuracy, account management, ERP integration. If you're doing B2B at scale, we embed as your dedicated commerce team.
What we do:
- Wholesale portal configuration
- Account-based pricing setup
- B2B checkout optimization
- ERP and 3PL integration strategy
- Wholesale account performance tracking
- Wholesale-specific analytics
Four Options, All Fantastic
Choose what fits your store. Scale as you grow.
Maintain
£400/m
For stores that are stable. You just need someone watching.
Features:
- Uptime & security monitoring
- Quarterly 30-min check-in
- 2 hours monthly fixes
- Email support (48-hour response)
Best for: Early-stage stores, or mature stores not actively growing.
Optimise
£1000/m
For growing stores. One improvement shipped monthly.
Features:
- 1 monthly improvement
- Monthly performance report
- Monthly strategy review
- Unlimited async questions
- Email support (24-hour response)
Best for: Growing merchants (£500k–£1.5m), steady growth.
Most Popular
Accelerate
£2,000/m
For scaling stores. Two improvements shipped monthly.
Features:
- 2 monthly improvements
- Bi-weekly 60-min syncs
- Weekly async updates
- Slack access (4-hour response)
- Staging-first releases
- Proactive monitoring
Best for: Scaling brands (£1.5m–£4m), expanding into multiple markets.
Enterprise & B2B
£3,000/m
For established stores and B2B. Three improvements shipped monthly.
Features:
- 3 monthly improvements
- Weekly tactical sync
- Monthly 90-min deep-dive
- Dedicated Slack channel
- Critical response (4 hours)
- B2B-specific monitoring
- ERP/wholesale support
Best for: Established stores / Shopify Plus (£4m+), B2B/wholesale operations.
How it Works
Three simple steps.
No long onboarding. No mystery. Here's exactly how we start.
1
Pick your tier
Choose what fits your store and what you need right now. You can always scale up later.
2
We onboard
You'll hear from us within 24 hours. We ask about your store, priorities, and pain points. First call within 3–5 business days.
3
We ship
Every month: improvements delivered, monitoring running, reports shared. Exactly what we promised. You focus on your business.
Frequently Asked
FAQ
You have questions. We have answers.
A focused piece of work, 6 hours of delivery. Examples: A/B test setup, collections rebuild, mobile checkout fix, performance optimization, app integration, new section, tracking setup, conversion quick win. We scope it upfront with you first.
Anything over 6 hours gets quoted separately as a project. We scope it together, give you a price, you decide. No surprises. Alternative, we can group time together from different blocks or even months.
Yes. Month-to-month, no lock-in. Upgrade, downgrade, or pause anytime.
Monthly, fixed price, charged the same day each month. Cancel anytime with no questions.Monthly, fixed price, charged the same day each month. Cancel anytime with no questions.
Content creation, copywriting, paid media management, email marketing (those are separate services). Major rewrites or custom ERP builds are quoted separately.
Email us or book a 15-minute call. We'll talk through which tier fits and answer anything else.
Here's what you get (and what you don't).
We want to make this as simple as possible. You handle the business, we make sure your eCommerce is running smoothly and efficiently.
No contracts
Month-to-month, cancel anytime. You're not locked in.
No scope creep.
Pricing and scope are clear upfront. No surprise invoices.
No handoffs.
The person who scopes your work builds it. Same person, full ownership.
Easy to manage
Use out support portal to manage tasks, talk with us and make requests.
Here can be a brief introduction
Pick a tier. We'll handle the rest.
Choose a tier or book a call to discuss. We look forward to working with you.
Shopify Support
You are in good company
We work with brands across Europe, delivering world class support for your Shopify store.
Lets chat
Still Unsure? Get in Touch!
If you would like to discuss this further to better undestand how we work just book a call with us and we will be happy to answer all of your questions.